Privacy Policy
In compliance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Private Parties and its Regulations, hereinafter the LFPDPPP, you are hereby informed of this Privacy Notice in the following terms:
IDENTITY AND ADDRESS OF THE PERSON RESPONSIBLE FOR THE PERSONAL DATA
VirtuoDent, hereinafter THE CLINIC declares to be a company legally constituted in accordance with Mexican law and is responsible for the processing and protection of your personal data and sensitive personal data, for the purposes indicated in this Privacy Notice. THE CLINIC can be contacted through the following email [email protected] or at the address located at….
PROCESSING OF PERSONAL DATA
THE CLINIC collects your personal data for the purposes mentioned in this Privacy Notice. In this context, we inform you that your personal data will be treated and safeguarded based on the principles of legality, quality, consent, information, purpose, loyalty, proportionality and responsibility enshrined in the LFPDPPP.
PURPOSE AND USE OF PERSONAL DATA
We collect your personal data, which are treated in a strictly confidential manner and with the necessary security measures to ensure their protection, so we request your consent through this Privacy Notice in order to use them for the following purposes:
Primary purposes:
- Identify you as a customer or prospect.
- Contact you and send you relevant information about our services.
- Evaluate the quality of the service we provide.
- Provide the requested and/or contracted services.
- Issue reports and legal opinions.
- Receive and send instructions in connection with various legal proceedings.
- Carry out procedures before different authorities.
- Represent you in litigation and administrative actions.
- Contact you and send you relevant information about our services.
- Respond to your requests for information, attention and services.
- File the records and files of the contractual relationship for follow-up of future services.
- Financial management, billing and collection.
- Evaluate the quality of our services.
- Notify you and offer you new services according to your interests and needs.
- To comply with and follow up on the obligations and commitments we have made to you.
Secondary purposes:
- To contact you and send you newsletters, advertising, events organized and promotions by THE CLINIC, affiliates, subsidiaries or third parties that are our business partners.
- To know your consumption habits and preferences, in order to personalize information about our products or services.
- To create personalized ads for users who visited our website.
- To carry out internal studies on consumption habits, marketing, advertising and/or commercial prospecting purposes.
- Statistical purposes, without processing of personal data.
- In case you do not agree to the use of your personal data for the secondary purposes mentioned above, please send us an email to [email protected].
PERSONAL DATA
In order to provide our services in an efficient manner and in accordance with the aforementioned purposes, we require your personal identification, academic, labor, patrimonial and financial data. In this sense, the personal data that THE CLINIC may collect through the means mentioned below will be the following:
1. Id:
- Name or Company Name
- Date of birth or Date of incorporation.
- Age.
- Nationality.
- Marital status.
- Signature.
- Photograph.
- CURP.
2. Contact:
- Address.
- Location.
- Telephone numbers.
- Email.
- Social networks.
3. Equity information
- Fiscal data.
- Billing address.
- Federal Taxpayers Registry (RFC).
- Bank accounts: Bank account number, Bank and CLABE.
- Credit or debit cards.
WAYS AND MEANS OF COLLECTING PERSONAL DATA.
The personal data that THE CLINIC may collect and that are necessary to offer you our services and products, or those derived from or accessory to this, physically, telephonically or through the Internet or other electronic means, will be collected through the following ways and means:
- Directly from you.
- Through agents or promoters.
- When you visit and use our website or our online services.
- By filling out the form on our website.
- Through our mobile applications.
- By subscribing to our newsletter.
- Directly from our customers.
- By phone or fax.
- By e-mail.
- By social networks.
- By instant messaging applications.
- Through various electronic media.
- Public access sources, such as telephone directories, and/or through other sources permitted by law.
PERSONAL DATA CONTROLLER
The person in charge of the treatment of your personal data is ___. You may contact the area responsible for the management and administration of personal data by e-mail [email protected] or directly at the address set forth in this Privacy Notice.
TRANSFER OF THE PERSONAL DATA.
THE CLINIC may share your personal data with holding companies, subsidiaries, branches or affiliates under the common control of the responsible party, companies or parent companies, any company of the same group of the responsible party that operates under the same processes and internal policies or related authorities for the management of its business.
THE CLINIC will not exchange, share, publish, disseminate, transfer or sell your personal data to third parties outside THE CLINIC.
THE CLINIC may transfer your personal data without your prior consent, only when it is under the exceptions foreseen in article 37 of the LFPDPPP, and in any case complying with the conditions foreseen in article 17 of the LFPDPPP Regulation.
THE CLINIC undertakes to comply with and respect the legal principles of personal data protection when personal data is transferred, whether to individuals or companies, for the purpose of offering you our products and services.
THE CLINIC will ensure through the signing of agreements and/or adoption of other binding documents, that such third parties maintain adequate security, administrative, technical and physical measures to safeguard your personal data, as well as that such third parties only use your personal data for the purposes for which they were hired and in accordance with this Privacy Notice.
MEANS TO PROTECT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION
THE CLINIC will implement the necessary technical, administrative and physical security measures to protect your personal data and prevent its damage, loss, alteration, destruction or unauthorized use, access or treatment within this privacy notice.
Ensuring that only authorized personnel, who have complied with and observed the confidentiality requirements, may participate in the processing of your personal data. Authorized personnel are prohibited from allowing access by unauthorized persons and from using your personal data for purposes other than those set forth in this Privacy Notice. The obligation of confidentiality of the persons involved in the processing of your personal data subsists even after the termination of the relationship with THE CLINIC.
MEANS FOR THE EXERCISE OF YOUR RIGHTS ARC AS THE HOLDER OF PERSONAL DATA
As the owner of the personal data subject of this Privacy Notice, you have the right to know what personal data we store, what we use them for and the conditions of use we give them. In this sense, you may exercise your rights of Access, Rectification, Cancellation or Opposition (ARCO Rights), which are enshrined in the LFPDPPP. Likewise, you may revoke, at any time, the consent that you have given and that is necessary for the processing and use of your personal data, as long as there is no relationship or link in force with THE CLINIC.
If you wish to exercise your ARCO rights, you may do so at any time by sending your request to THE CLINIC through the following mechanism:
E-mail: [email protected]
In order to do so, you must send us a written request to our e-mail address in which you inform us in a reliable and detailed manner the specific personal data to which you wish to have access or which you require to be rectified, cancelled or oppose to its treatment, as well as to comply with the following requirements:
The name of the holder and address or other means to communicate the response to your request;
The documents proving the identity or, as the case may be, the legal representation of the holder.
The clear and precise description of the personal data with respect to which the exercise of any of the aforementioned rights is sought; and
Any other element or document that facilitates the location of the personal data.
THE CLINIC will contact you within a maximum period of twenty (20) days, counted from the date on which the request for access, cancellation, rectification or opposition was received, informing you of the respective decision, which if ruled as appropriate will be effective within fifteen (15) days from the response received.
REVOCATION OR LIMITATION OF THE USE AND/OR DISCLOSURE OF YOUR PERSONAL DATA
You may revoke or limit the use or disclosure of your personal data by sending your request to [email protected]. If your request is accepted, the use of the data will be revoked and you will be registered in THE CLINIC’s own exclusion list.
It is important to inform you that not in all cases we will be able to respond to your request or terminate the use of your personal data immediately, since there is a possibility that at the time of your request there is still a legal obligation that requires us to continue processing your personal data.
In this sense, we will respond to your request within a maximum period of twenty (20) days, counted from the date the request was received and we will inform you of its origin.
LINKS TO THIRD PARTY WEBSITES
Our website may contain, for your convenience, links to other websites. THE CLINIC has not reviewed the Privacy Notices of such web sites and does not warrant and is not responsible for the content of such web sites. We encourage you to carefully read the Privacy Notice of each of the sites you visit on the Internet.
MODIFICATIONS TO THE PRIVACY NOTICE
THE CLINIC reserves the right to amend or modify this Privacy Notice as it deems appropriate, for example, to comply with changes to legislation on personal data protection or to comply with internal provisions, such as new requirements for the provision and offering of our products, services or practices within the market. THE CLINIC will make the updated Privacy Notice available to you when changes are made to it, as well as when your consent is required.
The updated version of the Privacy Notice will be available to the public through the following means:
- On our website www.virtuodent.mx in the Privacy Notice section.
- Notice visible in our offices.
- It will be sent to the last email account you have provided us.
This Privacy Notice is governed by the Federal Law for the Protection of Personal Data in Possession of Individuals, its Regulations and other legal and applicable regulations in the United Mexican States.